Three things craft drinks brands underestimate when moving to DTC
Three things craft drinks brands underestimate when moving to DTC. 1. Bottle weight pushes you into carrier brackets that flip the per-order maths. 2. Age-verified delivery costs more per attempt than per success. 3. Glass breakage compounds across the customer service tail, not just the replacement unit. I'm seeing distilleries plan their first DTC year off a per-bottle shipping cost. None of them survive Q2 of the plan. Plan off contribution per order, not unit cost. The maths is different. The decisions follow.
Impressions
5,670
Reactions
92
Comments
18
Inbounds
2
→ Pipeline