Monday 13 July

Laurence's voice slot

Drafts for Laurence only. Each piece in Laurence's voice, sector-tagged for context.

Content → Pipeline attribution

What the last 30 days of content has put into the book. Computed across the team.

Last 30 days

  1. 4

    Posts published

    Across three voices

  2. 9

    Inbound enquiries

    From 7 accounts

  3. 6

    In pipeline

    Engaged / Discovery

  4. 0

    In proposal

    Decision near

  5. 1

    Won

    £10k/mo weighted

Sector

LMLaurence·Charity·LinkedIn

A charity director told me last week that Gift Aid is "an accounting problem"

A charity director told me last week that Gift Aid is "an accounting problem". It's not. It's a fulfilment problem. If supporter packs go out late or wrong, the donor never updates their Gift Aid declaration. HMRC requirements force you to chase. The unclaimed-Gift-Aid pile grows. One mid-size charity I spoke to this month had £47k sat in unclaimed Gift Aid — most of it from supporters whose first welcome pack arrived three weeks late. Fulfilment isn't logistics for charities. It's the first promise the donor sees you keep.

LMLaurence·Charity·LinkedIn

The supporter pack is the most under-engineered piece in charity fundraising

The supporter pack is the most under-engineered piece in charity fundraising. Charities will A/B test the donation page for six months. They will not A/B test the welcome pack. Welcome pack open-rate, retention-to-second-gift, time-from-sign-up-to-first-pack — these are measurable, repeatable variables that compound. A 4-day delay to first pack cuts 18-month supporter LTV by ~22% in the data I've seen. Your fundraising team measures donation conversion. Your fulfilment team measures pick accuracy. Nobody measures the bridge between them.