Friday 15 May

TeamPip's Pantry

Knowledge

The things you usually keep in your head — brand quirks, carrier patterns, sector intel, process steps. Captured here as they come up so the next person doesn't relearn them.

⌘K
  • Brand

    Pip's Pantry — avoid Yodel for SE postcodes

    Updated 15 May

    Repeated late-delivery complaints on SE6/SE13. Both flagged Trustpilot reviews this month came from Yodel SE drops. Route SE-region volume to Royal Mail Tracked 48 unless explicitly oversized.

    pips-pantryyodelrouting
  • Brand

    Whitsund Distillery — bonded movement reconciliation

    Updated 9 May

    Every duty-suspended movement needs the W6/W8 ref pasted into the despatch note. Failing to do this once last September triggered a half-day audit.

    whitsund-distilleryhmrcprocess
  • Carrier

    Royal Mail Tracked 48 — best general-purpose for subs

    Updated 30 Apr

    On-time 98.7% across our book. Cheaper than Yodel at 1-bottle weights, more reliable than Hermes at gift-box weights. Default for subs unless oversized.

    royal-mailsubs
  • Sector

    Charity Q3 — staggered despatch outperforms batch

    Updated 7 May

    Stagger 20%/day over five days vs full-batch despatch yields ~38% better email follow-up open rate. Charities that batch usually do so for postage savings.

    charitiesq3
  • Process

    New-brand onboarding — first-week checklist

    Updated 22 Apr

    Day 1: stock in + counted. Day 2: SKU map signed. Day 3: carrier matrix locked. Day 4: pick-route trial. Day 5: live with founder watching the first 50 picks.

    onboarding