Monday 13 July

Good morning, John.

9 items dealt with across the team. 7 need your eyes. 9 on the priority list today.

Since you closed yesterday

Synced 06:00 GMT

  • Pipeline +£14k WoW

    Crowstone reached proposal · Tarn House moved Discovery → Proposal-ready.

  • 2 new inbounds since Saturday

    Both from charity-CAC LinkedIn post; routed to Laurence overnight.

  • Pip's Pantry +0.2 ★

    Trustpilot trend recovered after the Yodel SE-region routing fix.

  • Crowstone proposal opened 2×

    Henry + Sarah Beech (FD) both opened the proposal overnight.

  • Hammersmith margin -1.1pt MoM

    SE-bay peak-week capacity dragging cost-per-order up. Worth a pricing review.

Pipeline this week

£901.2kopen

22 active accounts · £268.9k weighted

Pipeline tightening on drinks — Tarn House and Crowstone both in motion. Brand-customer portfolio steady across the six; Pip's Pantry up 0.2 stars on Trustpilot. Operations at 99.4% pick accuracy MTD. Cash covers the quarter, debtors clean. Charity inbound the warmest in months — Northern Rivers capability deck due 9 June.

Worth tracking

  • Crowstone Wines

    Proposal · decision Wed 21 May

    PROPOSAL
  • Tarn House Distillery

    Discovery · spec back by 21 May

    DISCOVERY
  • Brimble Box

    Laurence · proposal final draft today

    PROPOSAL

Brand-customer portfolio · service health

Six active brand customers · average score 90 · live across the fulfilment, sales context and reputation layers.

Open service health →

Forward horizon

Where the week and the month shape up — drawn from current pipeline stage, content cadence and service-health signal.

By Friday

This week

  • Pipeline

    Crowstone Wines · proposal decision Wed — Henry + FD both opened overnight.

  • Pipeline

    Tarn House Distillery · bond-store spec back to Rory by 21 May.

  • Pipeline

    Pickle Pantry · Wed 2pm decision call (Beth confirmed).

  • Service

    Pip's Pantry · Yodel SE-region carrier switch conversation tabled for today.

  • Content

    3 charity-CAC posts queued — expect 2-3 inbound replies by Fri.

By month-end

Next 13 days

  • Pipeline

    £32k/mo new revenue if Crowstone + Brimble both close · weighted £19k/mo.

    Risk · Hammersmith Vermouth SE-bay capacity strain could cap any Crowstone ramp.

  • Pipeline

    4 Engaged deals expected to move into Discovery (drinks + subs heavy).

  • Service

    Apex onboarding ready to start — second brand customer on Service Health.

  • Ops

    Mintsoft API integration ticket cleared for QA — switch from mocked to live for Pip's Pantry SLA.

Handled

Already done — no action needed.

  • Onboarding check held with Foundry Coffee

    Will is happy. First despatch goes out today, second batch Thursday.

    JBWednesday·Foundry Coffee Club
  • Replied to Rebecca at Salt Marsh on HMRC excise

    Sent the bonded-warehouse summary you asked Jamie to put together. Reply acknowledged.

    JBYesterday·Salt Marsh Gin
  • Diary protected for Friday morning

    Two low-priority catch-ups moved. Focus block held 8–11.

    JBOvernight
  • Quayside Coffee SLA pack sent

    Pack went out yesterday with the brand-fit spec. Marcus opened it twice.

    JWYesterday·Quayside Coffee Co.
  • Larch & Linnet discovery confirmed for Wed 20 May

    Iona accepted. 10am. Calendar holds in place.

    JWOvernight·Larch & Linnet
  • Replied to Tom at Idle Hands on LinkedIn

    Warm reply to his comment on the craft-beer-fulfilment post. Asked to connect.

    JWOvernight·Idle Hands Brewery
  • Brimble Box discovery follow-up sent

    Anjali got the recap + agreed proposal date. She’s ready for it Tuesday.

    LMYesterday·Brimble Box
  • Beacon Theatre — David confirmed CEO read

    CEO has the case study; David expects a decision in their Tuesday board.

    LMWednesday·Beacon Theatre Trust
  • Marsh & Heron pack spec sent

    Hugo got pack format + timing options yesterday. Reply expected Tuesday.

    LMYesterday·Marsh & Heron

For your review

One tap to approve, amend, or skip.

  • Crowstone Wines proposal — final read

    £9,200/mo, 24-month term draft, all-in carrier rate. Ready to send if approved.

    JBSend today if approved·Crowstone Wines
    £9,200/mo
  • Vine & Bough chase email

    Light-touch nudge — Charlotte indicated FD review last Friday. Three options drafted.

    JBSend today if approved·Vine & Bough
  • Owner letter — LinkedIn post

    "The brand customer who pays the most is rarely the one with the longest contract." Schedule for Mon 8am?

    JBSchedule Mon 18 May
  • Pickle Pantry decision-call agenda

    3 talking points + the price page. Ready to share with Beth before Wednesday.

    JWSend today if approved·The Pickle Pantry
    £3,400/mo
  • Bramble Hound chase email

    Day-7 since proposal. Two options: short nudge, or value-add piece (returns guide).

    JWSend today if approved·Bramble Hound
  • Pelham & Brock onboarding plan

    8-week plan with two go-live options. Ready for Emma to look at.

    LMSend today if approved·Pelham & Brock
    £4,400/mo
  • Forge Welfare Q3 pack costs

    Two pack-format options, both within Maria’s last-call ceiling. Approve to send.

    LMSend today if approved·Forge Welfare

Today

In priority order. Keep it to these.

  • Tarn House bond-store integration spec

    P1

    Rory expects it by 21 May. Two open questions for Jamie in the document.

    JBToday·Tarn House Distillery
    £7,800/mo
  • Crowstone site walk-through prep

    P1

    John needs the warehouse run-sheet by Thursday morning. Draft the route + four touchpoints.

    JWToday·Crowstone Wines
  • Brimble Box proposal — final draft

    P1

    Tuesday deadline. Pricing block is the only piece left to finalise.

    LMToday·Brimble Box
    £4,600/mo
  • Spinnaker Soaps — go-live decision call

    P2

    July go-live or push to August? Vicky wants a one-sentence answer.

    JBToday, 3pm·Spinnaker Soaps
  • Wickerwood — call instead of break-up email?

    P2

    Imogen has been silent 6 weeks. Recommend a 10-min call, not an email.

    JWDecision today·Wickerwood
  • Northern Rivers capability deck

    P2

    Annette’s board meets 9 June. Outline + first three slides ready to draft.

    LMToday·Northern Rivers Trust
  • Pip’s Pantry — Yodel SE-region call

    P3

    Service Health flagged it this morning. 15 min — likely a 0.4 Trustpilot lift.

    JBToday, schedule for Tuesday·Pip's Pantry
  • LinkedIn — "Returns rate is a leading indicator"

    P3

    Approved yesterday, scheduled for Sunday 9am. Final read before it queues.

    JWToday
  • LinkedIn — "Gift Aid is a fulfilment problem"

    P3

    Ready to schedule. Strong fit with the charity reps you’ve been engaging.

    LMToday