Monday 13 July

Operating cadence.

Weekly review structure baked in. Quarterly re-roadmap. Trent and Richard sit as strategic operators — not daily ops. Everything below is placeholder until the engagement’s data-and-APIs phase (weeks 1–4).

Next weekly review

Thursday · 10:00

Standing agenda: pipeline movement, content engine, service health, blockers. Attendees: John · Jamie · Laurence · Trent · Richard. Note-taker invited; actions extracted, owners assigned within 90 minutes of close.

Trent + Richard's note · this week

Drinks pipeline tightening with Tarn House and Crowstone both in motion is the quarter's first real shape — worth a 10-minute review inside the next cadence call to decide whether to weight the next eight weeks toward drinks or balance against the charity warm pool that Laurence has been working.

Last review · actions carried

John to take the Crowstone proposal through final approval — out by Friday.
Open
Jamie to land the Pickle Pantry decision call agenda before Tuesday.
Done
Laurence to send the Brimble Box final draft with the new pricing block.
Open
John + Trent — 20-min call on the Yodel SE-region carrier conversation.
Done
Charity-CAC LinkedIn post scheduled for Monday 8am from John's account.
Done

Quarterly milestones

Q2 · 2026
Outbound engine live
Pipeline standing review weekly. Content engine producing across all three sectors. First two-rep cycle calibrated.
In progress
Q3 · 2026
Stickiness rollout · top 10 brand customers
Pip's Pantry case study live with consent. Apex Performance + Hammersmith Vermouth onboarded onto the brand portal. Service Health drives one explicit retention conversation per fortnight.
Q4 · 2026
EU lane discipline
Carrier mix re-priced on the back of six months of real exception data. Vellum Press + Tarn House live if won.
Q1 · 2027
Year-1 run-rate review
Mid-band growth check (15-20%). Decision on the second commercial seat and expansion modules.